# Application Support Specialist 2nd Level Support 100% (f/m/d) at Julius Baer

> Open job at Julius Baer in Madrid, Spain. Workplace: On-site.

Source: Spain Dev Jobs, https://spain-devjobs.com/jobs/julius-baer-application-support-specialist-2nd-level-support-100-f-m-d-rmjf7vh
Posted 22 October 2026. Last checked on the employer's career site: 3 November 2026.

## Facts

- Company: [Julius Baer](https://spain-devjobs.com/companies/julius-baer)
- Location: Madrid, Spain
- Workplace: On-site
- Employment type: Full-time
- Spanish: Not required
- English: Business level
- Skills: Java, Linux
- Not mentioned in the job post: salary, visa sponsorship, relocation, where you can apply from

## Job description

At Julius Baer, we celebrate and value the individual qualities you bring, enabling you to be impactful, to be entrepreneurial, to be empowered, and to create value beyond wealth. Let’s shape the future of wealth management together.

Responsible for offering support services (e.g., for software, hardware, end user devices, networks) and providing monitoring capabilities, ensuring continuous access to IT services and Live Cycle the End User.

### YOUR CHALLENGE

- Ensure the smooth operation of core banking applications, focusing on application management (2nd-level support).
- Process incident tickets generated by monitoring systems and the local service desk within agreed SLAs.
- Coordinate and communicate effectively between incident managers, application service owners, 3rd-level support, other IT/Agile teams, and business stakeholders.
- Take over periodical on-call duty (weekly 24/7 rotation).
- Administer change requests and ensure proper execution of application-related processes.
- Participate in periodic release activities, including weekend deployments.
- Contribute to projects related to operational aspects of existing or newly integrated applications.
- Perform routine data cleansing and maintenance of systems.
- Drive process optimization and automation of repetitive tasks, including handover to L1 (Control Center).
- Maintain and update application operation documentation and knowledge base.
- Provide support for batch job scheduling and monitoring (e.g., Automic AWA, Control-M, or similar tools).

### YOUR PROFILE

- Completed IT training (Degree in Computer Science or equivalent IT-related certification).
- Minimum of 2 years of professional experience in application support.
- Strong Linux knowledge (shell scripting is an advantage).
- Solid understanding of Windows OS at server level.
- Familiarity with Java application servers, databases, and workload automation tools (AWA experience is a plus).
- ITIL Foundation certification.
- Experience in batch job support and scheduling tools (Automic AWA, Control-M, or similar).
- Ideally, experience in banking or financial services with knowledge of financial products.
- Process-oriented and analytical mindset.
- Excellent communication skills and ability to collaborate across teams.
- Highly motivated, proactive, and eager to learn new concepts.
- Good written and spoken English.

We are looking forward to receiving your full job application through our online application tool. Further interesting job opportunities can be found on our [Career site](https://juliusbaer.wd3.myworkdayjobs.com/en-US/External).

Is this not quite what you are looking for? Set up a **job alert** by creating a candidate account [here](https://juliusbaer.wd3.myworkdayjobs.com/en-US/External/jobAlerts).

## How to apply

Apply on the job page, https://spain-devjobs.com/jobs/julius-baer-application-support-specialist-2nd-level-support-100-f-m-d-rmjf7vh: its Apply button opens the employer's own application page.

## More jobs from Julius Baer

- [Senior QA Automation Engineer - 100% (f/m/d)](https://spain-devjobs.com/jobs/julius-baer-senior-qa-automation-engineer-100-f-m-d-wirlzbg): Julius Baer, Madrid, Spain. On-site. Posted 30 October 2026.
- [Junior Frontend Engineer 100% (f/m/d)](https://spain-devjobs.com/jobs/julius-baer-junior-frontend-engineer-100-f-m-d-5psc7y4): Julius Baer, Madrid, Spain. On-site. Posted 29 October 2026.
- [IT Service Owner - 100% (f/m/d)](https://spain-devjobs.com/jobs/julius-baer-it-service-owner-100-f-m-d-gwl6bq1): Julius Baer, Madrid, Spain. On-site. Posted 28 October 2026.
- [AI Test Automation Engineer 100% (f/m/d)](https://spain-devjobs.com/jobs/julius-baer-senior-test-automation-engineer-100-f-m-d-uxkzffh): Julius Baer, Madrid, Spain. On-site. Posted 27 October 2026.
- [Java Backend Engineer 100% (f/m/d)](https://spain-devjobs.com/jobs/julius-baer-java-backend-engineer-100-f-m-d-nej23r7): Julius Baer, Madrid, Spain. On-site. Posted 26 October 2026.